Return policy – Dibaa
Free shipping for orders above € 60 | Order before 15:00 and receive it the day after!

You have a thinking period of 14 days to return the product without giving reasons, starting on the day you receive the product. You have another 14 days from the time of return to return the product. The product can only be returned unused and, if possible, in its original packaging.
The return costs are for your account to return the order.
We will credit the amount within 14 days.

Dibaa reimburses all payments made by the consumer, including any delivery costs charged by the Dibaa for the returned product (if the entire order is returned), but within 14 days following the day on which the consumer notifies him of the cancellation. Unless the Dibaa offers to collect the product himself, he may wait to pay back until he has received the product or until the consumer demonstrates that he has sent back the product, whichever is the earlier. Dibaa uses the same payment method that the consumer used for reimbursement, unless the consumer agrees to a different method. The reimbursement is free of charge for the consumer.

If the consumer has opted for a more expensive method of delivery than the cheapest standard delivery, Dibaa does not have to pay back the additional costs for the more expensive method.

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